FAQ

Frequently Asked Questions

What's the minimum order quantity?

Our minimum order is 50 units for CD-R duplication. For pressed CDs, the minimum is 1000 units.

How is pricing calculated?

Pricing is based on quantity, packaging type, print colors, and turnaround time. Use our configurator to get an instant quote.

Do you offer volume discounts?

Yes! The price per unit decreases as quantity increases. See our pricing tables for details.

How long does production take?

Standard production is 10-14 business days. Express service (5-7 days) is available for an additional charge.

Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on destination and weight.

Can I track my order?

Yes, we provide tracking numbers for all shipped orders via email.

What file formats do you accept?

We accept .ai, .pdf, .psd, .jpg, .png, and .tiff files. See our Artwork Guidelines for details.

Do you check artwork before printing?

Yes, we provide digital proofs for approval before production begins.

Can you help with design?

Yes, our design team can help prepare your files. Contact us for a quote.

What's your quality guarantee?

We stand behind every order. If there are any defects in manufacturing, we'll reprint at no cost.

Can I order samples?

Yes, we offer sample packs. Contact us to request samples.